Becoming an Adopte une Conciergerie partner: joining the first 100% human private concierge

Three things, inseparable. First, the 100% human character of our trade: no platform, no matching algorithm, no automated referral. Each introduction is qualified by a person who knows both client and partner. Second, our Grand-Est anchor extended to Paris, the French Riviera and Prague — a rare footprint that follows the multi-residence lifestyle of our UHNWI clients. Third, our admission standard: we never refer on fame alone but on the real quality of relationship and service, verified in the field.

Our programme addresses the full range of trades composing an ultra-luxury life experience: prestige hotels and palaces, high-end guesthouses, private villas, chalets, starred restaurants and private chefs, couture houses, jewellers, watchmakers, art galleries, antique dealers, high-end transport (drivers, helicopters, jets, yachts), skippers, pilots, riding instructors, art craftsmen (bootmakers, tailors, perfumers, cabinetmakers), consulting sommeliers, art restorers, prime real estate agents, family offices, tax lawyers, specialised notaries. The decisive criterion is not the sector — it is the capacity to deliver an excellence standard with the warmth of a craftsman who loves their trade.

The process is deliberately direct. Step one: a phone or video exchange with our team to understand your trade, your positioning and your expectations. Step two: a physical meeting at your place of activity — your home, your establishment, your atelier. This visit is not an audit; it is a moment when we verify that the promise you carry matches the one we make to our clients. Step three: an operational framing — points of contact, referral modes, mutual expectations, confidentiality principles. Total duration typically takes four to six weeks, without unnecessary haste.

Our model is transparent and adapted to each trade. Depending on the partnership's nature, it may take the form of a referral commission, a listing fee, or a co-construction agreement on bespoke experiences. We always discuss these conditions openly at first meeting, before any formalisation. What we never do: demand abusive exclusivity, impose financial conditions incompatible with your economic model, or position ourselves in the client relationship in a way that deprives you of it. We are referrers, not competitors.

The honest answer is that it depends on your trade, your hosting capacity and the relevance of fit with our clientele. Our hotel and restaurant partners typically observe a progressive ramp-up over the first six to twelve months, the time for our clients to identify the address in their routine, followed by strong loyalty. Our craftsmen and service partners (drivers, skippers, private chefs) often observe more immediate activity, sometimes within the first weeks. Rather than promising volumes, we commit to referral quality: each client sent is a client qualified, prepared and financially aligned with your positioning.

Confidentiality is our raw material. We never publish our partner list, we never publicly disclose our clients' names, and we share no operational information (rates, availabilities, habits) with third parties. When a partner joins us, we formalise this confidentiality through written commitment, in both directions. Our UHNWI clients choose us precisely because they know nothing of their passage through our partners will leak — and our partners stay loyal because they know their reputation will never be associated with an incompatible client.

It means no referral decision, no introduction, no client response is entrusted to an automated system. When a client contacts us at midnight for a complex request the next morning, a person takes the call, thinks through the best solution, calls the right partner and follows the case through to completion. It also means that you, as a partner, have an identified human contact at our end — not a generic mailbox, not a ticket to open. This operating mode has a higher operational cost than a platform — it has, above all, a service quality no platform can reproduce.

Our parent operation is anchored in the Grand-Est, where we are the first private luxury concierge of the territory — a unique positioning on a region concentrating a considerable industrial, family and cross-border clientele (Switzerland, Luxembourg, Germany, Belgium). We actively operate in Paris, on the French Riviera (Cannes, Nice, Monaco, Saint-Tropez) and in Prague, where our presence has strengthened alongside the city's emergence as a new European prime hotspot. On other European destinations (Geneva, Milan, London, Lisbon, Marbella), we operate through trusted partner networks to offer our clients continuous coverage without diluting quality.

Our principle is balance, not blind exclusivity. On certain highly exclusive categories (a starred chef in a small town, an exceptional jeweller in a given destination), we naturally limit the number of partners to preserve the relevance of each referral. On other categories where volume and diversity of client needs justify it (hospitality, drivers, craftsmen), we work with several partners, ensuring each has their recognised specificity. We always discuss this topic transparently from the admission phase, because it is a question deserving a clear answer before any commitment.

Direct contact is our standard. You can write to us via the dedicated form on adopteuneconciergerie.fr, specifying your trade, your location and the type of partnership considered. We systematically reply within forty-eight hours with a first exchange proposal. If your profile matches our programme, we quickly organise a first call, then a physical meeting. If we are not the right answer for you at that moment, we tell you frankly — we prefer an honest no to a partnership that would serve neither your house nor our clients.