LA REVUE

Proprietary Data · 2026 Edition

Private Concierge Barometer in France

First annual study on the UHNWI private concierge market in France. Data from our panel of 127+ clients, our partners and cross-referenced sector sources.

Methodology: Adopte une Conciergerie Panel (127 active clients) + Knight Frank, Wealth-X, Capgemini World Wealth Report 2025, INSEE data

The French Private Concierge Market

The high-end private concierge market in France represents approximately €380 million in 2026, growing 12% compared to 2024. This growth is driven by the increase in HNWI/UHNWI in France (+7% in 2025 according to Capgemini) and the global "wellness-first lifestyle" trend.

Market Size

~380 M€

+12% vs 2024

Estimation AuC / Xerfi

UHNWI in France

~7 200

+7% en 2025

Wealth-X / Capgemini

Outsourcing Rate

73%

+5pts vs 2023

Panel AuC (n=127)

Average Annual Spend

18 400€

+8% vs 2024

Panel AuC

"According to our 2026 barometer, 73% of UHNW families in Grand Est outsource at least 3 daily management tasks to a concierge service. This figure reaches 89% among listed company executives."

Alexandre Emmelin, Founder, Adopte une Conciergerie

Regional Market Segmentation

Grand Est (Alsace, Lorraine, Champagne)

UHNWI : ~680Pénétration : 4.2%+18%

Adopte une Conciergerie — estimated market share: 22%

Growth driven by European institutions (Strasbourg), Alsatian mid-cap companies and Vosges attractiveness for secondary residences.

Île-de-France (Paris)

UHNWI : ~3 400Pénétration : 8.5%+6%

Fragmented market — John Paul, Quintessentially, Emyria dominate

Mature, hypercompetitive market. Winning strategy is niche targeting: 7th/16th family offices, MENA expats, scale-up executives.

Alps (Savoie, Haute-Savoie)

UHNWI : ~520Pénétration : 6.8%+14%

Seasonal market — competition from local resort concierges

Strong seasonality (65% of revenue December-March). Massive opportunity in off-season chalet concierge and premium rental management.

French Riviera (PACA)

UHNWI : ~1 800Pénétration : 7.2%+9%

Well-established market — Quintessentially, Pure Entertainment, Monégasque concierges

International clientele (MENA, Russian, American). Growing demand for security/privacy services and home wellness.

Prague (French Expats)

UHNWI : ~350 expatriés FRPénétration : 1.8%+24%

Adopte une Conciergerie — only French concierge in Prague, de facto monopoly

Untapped high-value niche. 350+ French expat families with no local French-speaking alternative. Most requested services: relocation, schooling, administrative.

Client Profiles & Most Requested Services

Executives & C-Level

42%

of our clientele

Business travel, private chef, executive wellness, medical concierge, multi-residence management

Average spend : 24 600€/an

UHNW Families

35%

of our clientele

Residence management, children's schooling, personal shopping, family events, relocation

Average spend : 19 200€/an

Expats & International

23%

of our clientele

Turnkey relocation, administrative procedures, French-speaking medical network, real estate

Average spend : 12 800€/an

Top 10 Most Requested Services (2025-2026)

1Residence Management & Stewardship78%+3pts
2Bespoke Travel Organisation71%+5pts
3Exclusive Bookings (restaurants, shows)68%stable
4Private Chef at Home62%+12pts
5Medical Concierge & Wellness58%+15pts
6Private & Corporate Events54%+2pts
7Personal Shopping & Fashion49%+4pts
8Relocation & Expatriation44%+8pts
9Premium Rental Management (High-End Airbnb)41%+6pts
10VIP Transfers & Mobility38%stable

Base: Adopte une Conciergerie Panel, 127 active clients surveyed January-March 2026. Question: "Which services did you use in the past 12 months?" (multiple answers)

5 Key Trends for 2026-2027

01

Wellness-First Lifestyle Overtakes Ostentation

Demand for premium wellness services (medical concierge, STEP check-ups, nutritional coaching, regeneration retreats) surged +42% year-on-year in our panel. Quiet luxury prevails: clients now invest in health capital above all.

02

Corporate Concierge as Employer Brand Tool

Grand Est mid-cap companies massively use corporate concierge to retain talent: -31% absenteeism among our corporate clients, +23% retention rate over 24 months. Average cost per employee (€12-18/month) represents a 4:1 ROI.

03

Prague, the New Premium Expat Corridor

French families relocating to Prague increased +24% between 2024 and 2026 (source: French Embassy). Tax attractiveness, French Lycée, quality of life: Prague is becoming the new "hub" for senior French executives in Central Europe.

04

Branded Residences Come to the Regions

After Paris and the Riviera, branded residence projects (Four Seasons, Bulgari, Mandarin Oriental) are eyeing Grand Est and the Alps. Integrated concierge is becoming a real estate selling point: +15% value uplift observed on properties with included concierge service.

05

AI as Co-Pilot, Never as Replacement

The most advanced concierges integrate AI for need anticipation and monitoring (airfares, restaurant availability, real estate alerts). But 94% of our clients state that "dedicated human contact is irreplaceable" — AI optimises back-office, humans remain at the front.

Adopte une Conciergerie Key Metrics 2025-2026

Verified internal data. Period: April 2025 – March 2026.

Active Clients

127+

Client Satisfaction

4.9/5

Recurring Rate

87%

Agencies

3

Annual Missions

2 400+

Average Response Time

<2h

Verified Premium Partners

340+

NPS (Net Promoter Score)

82

Interested in this barometer?

To receive the full 2026 Barometer (32 pages, detailed data, 2027 projections), contact our team.